Contact UsThank you for visiting the Zhu-niverse! We would love to answer your questions, help you with trouble-shooting, hear your comments and get your feedback.If you are having a problem with your ZhuZhu Pets™, Kung Zhu™ or other Zhu products, please check out the “Product Information and Safety” section of our site.Can’t find the answer to your question in the FAQs section? We are happy to answer any questions about the Zhuniverse website when you email us at support@cepia.zhuniverse.com.  Please include your username in the email body when contacting us with questions about your registered Zhuniverse account. And a quick tip: if the email link above doesn’t work, you can always copy and paste it into your email address box. If this is a product related issue, please send us a note at support@cepiallc.com and we’ll do our best to get back to you as quickly as possible. Corporate Office:121 Hunter Avenue, Suite 103 St. Louis, MO 63124 Phone: 800-225-9319 Fax: 314-725-4919 Retailer and Distributor Inquiries:Looking for information on the Zhu-niverse and Zhu products? E-mail us at: zzpformystore@cepiallc.com Media Inquiries:Please contact Grant Deady, Zeno Group for ZhuZhu Pets: Grant.deady@zenogroup.com